For residential compounds and communities
خُد زمام قريتك
From the front gate to everyday services. Bring residents, security and management together, with the tools to keep your community running smoothly.
A month-long live trial before you signLess to juggle.
More clarity for everyone.
Intelligence, right where you need it
An Arabic-speaking assistant designed around your community’s data. A copilot for management, and an assistant inside the resident app for owners’ collections, maintenance and facility bookings.
Ask about outstanding collections in everyday Arabic. Classify, route and summarize reports to reduce manual follow-up.
An assistant inside the resident app for owners: Arabic answers around the clock, collection information, maintenance requests, facility bookings, and community rules and schedules.
One part of the Zemam platform, built around the people who use it.
Everyone on the same page
Everyone gets the tools and permissions their role needs, while management keeps the full picture in view.
For managementManage units, residents and gates, track collections and requests, and publish announcements from one dashboard.
For residentsYour entry code, guest invitations, maintenance requests and community announcements, all in one mobile app.
For securitySecurity staff scan a resident’s or visitor’s code on their phone and see whether entry is allowed at that access point.
Small details. Everyday difference.
Connected tools to organize daily operations and keep residents informed about what matters to them.
Organize access for owners, families, renters and visitors. Decide who can enter each gate or facility.
Issue codes for guests, deliveries and contractors, with defined validity periods that expire automatically.
Receive entry notifications for codes you issued. If the security phone is offline, notifications may be delayed until it syncs.
Keep maintenance requests and complaints in one place, so residents can track progress without getting lost in phone calls.
Management issues collection requests and residents can view their dues. Keep payment status and confirmation easy to follow.
Share maintenance schedules, decisions and events with all residents or a selected group through one official channel.
Smart Collections sends automatic app notifications on management’s chosen schedule and stops them once payment is confirmed.
Built around your day
A closer look at the workflows behind Zemam: access that works locally, flexible permissions and your community’s identity.
The same personal code works at entrances and permitted facilities. Management chooses access for each gate, pool, gym or time-limited event.
No dedicated scanner and no server lookup for every scan. Valid codes are checked against synced permissions; records and new updates sync when connectivity returns.
Choose the shared Zemam app or an optional separate app named for your community. Your logo appears inside either option, within Zemam’s consistent interface.
The full Zemam picture
From family access to community updates, explore the details that bring everyday life together.
Separate unit accounts, switching between an owner’s units, family access and renter permissions tied to an approved stay. Residents can invite guests and manage regular-worker codes. Management can set daily guest-code limits. The applications support Arabic and English.
Recurring collection requests and optional Smart Collections reminders help organize follow-up. The product’s collection tools also cover in-app payment, payment confirmation, refund status and configurable late fees.
Book community facilities, including through the owner AI assistant within the owner’s permissions.
Maintenance-request conversations, management-controlled replies to announcements, scheduled publication, images and files, and a resident notification inbox keep communication in context.
Access controls cover time and weekday windows for management-issued codes, individual staff accounts and management permissions. Entry and exit records help management follow activity.
Your community owns its data and can request an export. Role-based access, encryption, regular backups, a recovery plan and an audit trail support data protection. Account-deletion requests require identity verification and explicit confirmation.
With you from the start
A clear, step-by-step start while your community’s usual operations continue.
Week one
We prepare the system, configure gates and access points, and connect the security phone.
Week two
We enter unit and resident details and train management and security teams to use the system.
One-month trial
A live trial before signing, with no financial commitment and support along the way.
Once you’re confident
Continue into official operation after signing, with support, updates and training for new staff.
Before we begin
Have another question?
We’re here to talk.
Zemam AI is an optional assistant within the platform. It includes an Arabic-speaking management copilot and an assistant for owners. Its scope covers questions about community data, report summaries, collection information, maintenance follow-up and facility booking, within each user’s permissions.
Zemam is designed for residential compounds and communities. It brings management, residents and security together to organize access, requests, collections and communication.
Entry codes are scanned using the security app on a phone. You do not need dedicated scanners or additional access equipment to use Zemam.
The security phone can verify valid codes using previously synced data and record entries locally. Records and updates sync when connectivity returns. Entry notifications may be delayed until then.
You can choose a separate community-named app as an optional add-on, or use the shared Zemam app. Both display your community’s logo inside the app while retaining Zemam’s visual identity.
We train management and security at the start, and new staff during the contract. Technical support, maintenance and updates continue throughout the contract. There is a one-month live trial before signing and a two-week money-back period after signing.
It starts with a conversation
Whether you’re asking for yourself or representing a compound or residential community,
get in touch and tell us what you need.
